A Zip Line Canopy Tour is a series of cables and platforms that take you on an exhilarating tour through forests and wildlife. Canopy Tours were originally created to study different plant life and trees. Now it has become much more about the exciting “ziplining” experience, however, we still try and show the forest and wildlife from a perspective you’ll never forget!

Yes. Your safety is our top priority. Each zip-line tour is accompanied by at least 2 tour guides who have been through extensive training. They will take care of every safety related detail on the course, so all you have to do is sit back and enjoy the rides. Our courses are registered with the PA Department of Agriculture Rides and Measurements Bureau, they meet/exceed the design standards of ACCT (Association for Climbing Course Technology), and we conduct rigorous and thorough inspections on a regular basis.

Many older zip line courses use a braking design that requires the participant (i.e. you) to control your speed. That can be a daunting task for someone who may already be a bit nervous… Our course is different. We use a brake design system that the industry recognizes as the safest approach to braking. First of all, each line is “dialed in” to allow gravity to work as a natural brake. Each line also has a “backup” brake mechanism that is controlled by our staff, so again, the participant does not need to worry about slowing themselves down. On our Aerial Excursion Tour, which has longer, faster zip lines, we use a patented braking/retrieval system called a ZIPKea on each line.

There is ABSOLUTELY NO TIPPING EXPECTED. There will be at least 2 guides with your group for the duration of the event and you can expect that they will be extremely professional and safety conscious. They will take good care of your group through the experience, and you don’t have to pay extra for that 🙂

Participants do need to be reasonably fit to participate, by nature of the event. Please see the Activities Release and Waiver Form for more details on this, but in general participants should be able to carry 20-30 lbs of weight without difficulty, climb a flight of stairs, stand without need for assistance, walk over uneven terrain up and down a moderate slope. See question below on age, weight and height restrictions for more detail.

• For most of the “high adventure” activities, individual riders must be at least 5 years old. For the Aerial Excursion Course, individual riders must be a minimum of 8 years old. All participants should NOT exceed 280 lbs. Any rider under 60 lbs may need to ride tandem with a guide or other patron on certain lines, at the zipline guide’s discreation.
• Children 12 and under MUST be accompanied by an adult to complete the zip line courses; the ratio for the Aerial Excursion and Challenge Adventure Course are 1 adult per 3 children. Adult is defined as a person over the age of 18+. 

No. You should schedule a tour ahead of time. If you just show up, and we have space available, we will gladly fit you in, but we sell out of space on a regular basis, plus we have specific start times. People that show up without a reservation generally don’t get to go thru the course.

or call 1-888-353-1490.

or call 1-888-353-1490.

We will need to know:

• What date(s)/time(s) you are interested in
• How many people to expect (this can be approximate to start, but will need to be finalized before your arrival)
• Your credit card information will be required to finalize the reservation (full payment is due at time of reservation).

• We offer GoPro Rentals starting at $29 per camera for 1 tour with discounts if you rent multiple cameras (plus 6% sales tax).
• Rentals are handled on a first come, first serve basis and can be reserved at the time of reservation or when you check in at our office. Customers are required to sign a rental agreement.
• Rental includes use of camera for the duration of the tour. A 16GB Class 4 memory card with adapter and case is provided to the customer upon purchase.
• Cameras are side-mounted on helmets and are capable of recording live video in 720 HD at 60 fps and still images at 5 megapixels.
• Our staff maintain and setup the equipment and are available to assist you as needed

Yes, but it must be secured to your wrist or we can attach it to your harness using the wrist strap. We do not allow you to wear cameras or anything around your neck for safety reasons. Also, if you choose to bring your own equipment you should recognize that there is a possibility that it could be damaged on the tour. So whatever you bring is at your own risk. It is essential that it can be secured to your person for the tour.

Payment is due at time of reservation. In cases of inclement weather that affects the comfort and/or safety of the tour (high winds, lighting, heavy downpour, below freezing temperatures), customers will have the option to reschedule or receive a full refund. Cancellations for any other reason are eligible for a full refund if made at least 14 days in advance of scheduled tour date (less a $10 processing fee). Within 2 to 14 days of the event, re-scheduling may occur 1 time with no penalty, and cancellations are subject to a 25% cancel fee. No refunds or schedule changes allowed within 48 hours of the event.

In this situation, you will be billed for the full event, however, you do not need to finish the tour. The course is “Challenge By Choice” so if you feel that you cannot continue, our tour guides will be able to belay you to the ground from any of the platforms on the course. You will then need to walk from that point, back to the starting point. We want you to have a positive experience at our environmentally-friendly canopy tour.

Yes, Refreshing Mountain offers an array of other activity options, and there are often discounts available if you add them to your day before or after ziplining. Checkout this page to learn more about our Outdoor Exploration Package and Nature Discovery Package.

Please note that to book them as part of a zipline tour, you generally need to call our Front Desk at 1-888-353-1490 to get the discounts.

Yes. We offer very cozy cabins for up to 8 people and also tentsites if you want something more rustic. For groups of 20+ people, see our information on Large Group Retreats for additional options.