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Terms and Conditions

Guided Adventures

All Activities for groups 1-8

Ziplines, Wildlife Center, Farm Area, Escape Rooms and EMM Massages

  1. MIN AGE AND MAX WEIGHT. Participants are age 5+ (or age 8+ for Aerial Excursion Zipline) and under 280 lbs. Riders over the weight of 250 lbs should be in good physical condition to participate. For Horse Rides, max weight is 200 lbs. Participants will weigh in at the start of the tour.
  2. CANCELLATION POLICY. Full Payment is due with the reservation. Up to 3 days before the start time, customers can 1) change the tour date/time at no cost, 2) cancel the current booking and receive Store Credit for the full value of the cancellation, or 3) cancel the current booking and receive a refund. Within 3 days, no changes are possible and there are no refunds for cancellation, except in cases of inclement weather. We are rain or shine, but if we determine inclement weather would affect the comfort and/or safety of the guest or guides (ex: high winds, lightning, heavy downpour, extreme temperatures, etc…), customers will have the option to re-schedule at no cost or receive store credit. COVID-19 AMENDMENT. Any guest(s) that feel unwell prior to their tour should call the office to re-schedule. Full value of the amount paid will be posted forward as store credit for a new date, and no fees will be assessed on the schedule change.
Aerial Excursion_Zipline_Activities_Men

Lodging

Cabins, Hotel Rooms, Tenting

Cabins, Hotel Rooms, Tenting

  1.  MINIMUM AGE:  At least one guest, who will be on-site throughout the rental period, must be at least 25 years of age or older.
  2.  CANCELLATION POLICY:  Cancellations made at least 14 days or more prior to your arrival date will result in a refund of the deposit, less a 10% cancel fee. Cancellations made 3-13 days prior to the arrival date will result in a loss of the deposit (i.e. 50% of the reservation costs).  Cancellation within 3 days of arrival will be billed for the entire reservation.
  3.  PROHIBITED ITEMS:  The following items are prohibited at Refreshing Mountain:  Alcohol, Firearms or other Weapons, Illegal Fireworks, ATVs, Skateboards.
  4.  NO SMOKING and NO ALCOHOL:  A fine of $100.00 per infraction (i.e. smoking in any lodging unit and/or having alcohol onsite), will be imposed if any evidence is found of having alcohol onsite and/or smoking in any of the buildings.  You may smoke in your vehicle or at the designated smoking area on the property, located in the corner of Parking Lot B, away from all buildings. Please ask RM staff if you need assistance locating this area.  All other areas of the camp are strictly NO SMOKING.  ALCOHOL is not permitted anywhere on the premises.
  5.  NO PETS:  No animals are allowed in any buildings, except for service animals.
  6.  CHECKOUT TIME:  Standard Checkout Time is 10:00AM.  Unless any extended checkout is approved by the office, guests not checked-out by that time will be charged an extra $50.00 per hour of delay. Lodges/Cabins generally CANNOT have an extended checkout time, but Group Tentsites can often have the checkout time extended.
  7.  CHECKOUT PROCEDURES:  Guests should reference the “Clean-up / Checkout Procedures” (posted in the lodging units and provided at check-in).  The checkout process includes stripping linens, washing used dishes (in cabins), utensils, etc.  A cleaning fee of up to $75.00 may be assessed for facilities left in an unsatisfactory condition.
  8.  INDEMNITY:  All members of the Guest Party agree to indemnify Refreshing Mountain (hereafter RM) for any damages to the premises which result from their occupancy (including furnishings, and household items) and/or damages found upon departure.  The Guest Party is the one who will be charged for any damages caused to the property.  RM is not responsible for accidents or injury to members of the Guest Party or for loss of money or valuables of any kind.  The Guest Party assumes full responsibility for all damages that they cause, or for any items found to be missing after their group’s visit, including linens and towels, furnishings, games, furniture, etc.  By finalizing this reservation, the Guest Party expressing assumes the risk of any harm arising from their use of the premises.
  9.  GUEST CONDUCT:  Guests are expected to follow all posted rules and to respect the other guests on the property.

QUIET HOURS:  Outdoor evening activities are expected to wrap up by 11PM and move indoors at that time.  Guests should not be wandering around the property between 11PM and 7AM.  Please be courteous to your neighbors and keep the grounds quiet during this time.

Lodging_Retreat_Family Getaway_Cabins

Community Pool

Community Pool Rules and Regulations

Community Pool Day Passes, Private Swim Parties, Swim Lessons

Community Pool Rules and Regulations:

  1. RESERVATIONS: All sales final. You can self manage your booking through your email confirmation.
  2. CANCELLATION POLICY: No refunds. If the pool is closed early due to unforeseen circumstances our staff will be in touch with you.
  3. Anyone entering the pool area, even if they do not intend to swim, must pay the admittance fee.
  4. Posted signs at the entrance, diving area, and slide area must be observed. They are strictly enforced.
  5. Any person may be barred from the pool area for violation of the rules and regulations at the discretion of those in
  6. Dress code:
    • Females — must be a modest once piece bathing suit with modest bodice and modest leg cuts. ABSOLUTELY NO BIKINI OR MIDRIFF SHOWING.   A dark tee shirt cover up can be used to cover a two-piece Tankinis are permissible if no midriff is exposed.
    • Males — must be boxer style suits. NO TIGHT-FITTING SWIM TEAM SUITS OR SPEEDO-STYLE SUITS ALLOWED.  Mesh shorts and shirts are allowed in the pool.
    • Street clothing allowed in pool’s seating area ONLY, not in the water.
    • Do not leave pool area wearing only swimming suit. Use a coverup of some sort.
  7. Children, 12 years of age or under, are not permitted in the pool area without an (Adult is defined as someone over the age of 18.)
  8. Non-swimmers must remain in water where they can stand and under the supervision of an adult. If venturing in water where they can NOT stand, they must be wearing a life vest and within arm’s reach of adult.
  9. Babies MUST be in swimming diapers while in the pool – NO cloth or disposable diapers.
  10. Admission can be refused to anyone with skin abrasions, colds, coughs, inflamed eye infections or certain type of
  11. Running, pushing, pulling, and rough play not conducive to safety are prohibited in the pool and pool
  12. No pets allowed in pool
  13. Food and beverages may be brought into the designated Ask life guards for clarity on where these areas are. No glass allowed in pool area. Dispose of all trash in designated receptacles. Please limit time at picnic tables so everyone can use as needed.
  14. FOUL LANGUAGE WILL NOT BE TOLERATED!!! Personal music allowed with earbuds only.
  15. Pool Chairs and picnic tables are first/come first/served. Please do not leave personal items at a space you are not using.
  16. No smoking allowed on the property of Refreshing Mountain unless in your vehicle.
  17. No chewing gum or hard candy allowed in the pool
  18. Do not apply suntan lotion while in the water

Refrain from moving furniture around. Talk to Lifeguards if furniture needs to be rearranged and then put back in original location.

Summer Outdoor Activities in Lancaster, PA | Cool off in a Pool | Refreshing Mountain