Ziplines, Wildlife Center, Farm Area, Escape Rooms and EMM Massages

1. MIN AGE AND MAX WEIGHT. Participants are age 5+ (or age 8+ for Aerial Excursion Zipline) and under 280 lbs. Riders over the weight of 250 lbs should be in good physical condition to participate. For Horse Rides, max weight is 200 lbs. Participants will weigh in at the start of the tour.
2. CANCELLATION POLICY. Full Payment is due with the reservation. Up to 3 days before the start time, customers can 1) change the tour date/time at no cost, 2) cancel the current booking and receive Store Credit for the full value of the cancellation, or 3) cancel the current booking and receive a refund. Within 3 days, no changes are possible and there are no refunds for cancellation, except in cases of inclement weather. We are rain or shine, but if we determine inclement weather would affect the comfort and/or safety of the guest or guides (ex: high winds, lightning, heavy downpour, extreme temperatures, etc…), customers will have the option to re-schedule at no cost or receive store credit. COVID-19 AMENDMENT. Any guest(s) that feel unwell prior to their tour should call the office to re-schedule. Full value of the amount paid will be posted forward as store credit for a new date, and no fees will be assessed on the schedule change.

Community Pool Day Passes, Private Swim Parties, Swim Lessons

Community Pool Rules and Regulations:

1. RESERVATIONS: All sales final. You can self manage your booking through your email confirmation.
2. CANCELLATION POLICY: No refunds. If the pool is closed early due to unforeseen circumstances our staff will be in touch with you.
3. Anyone entering the pool area, even if they do not intend to swim, must pay the admittance fee.
4. Posted signs at the entrance, diving area, and slide area must be observed. They are strictly enforced.
5. Any person may be barred from the pool area for violation of the rules and regulations at the discretion of those in
6. Dress code:
   • Females — must be a modest once piece bathing suit with modest bodice and modest leg cuts. ABSOLUTELY NO BIKINI OR MIDRIFF SHOWING.   A dark tee shirt cover up can be used to cover a two-piece Tankinis are permissible if no midriff is exposed.
   • Males — must be boxer style suits. NO TIGHT-FITTING SWIM TEAM SUITS OR SPEEDO-STYLE SUITS ALLOWED.  Mesh shorts and shirts are allowed in the pool.
   • Street clothing allowed in pool’s seating area ONLY, not in the water.
   • Do not leave pool area wearing only swimming suit. Use a coverup of some sort.
7. Children, 12 years of age or under, are not permitted in the pool area without an (Adult is defined as someone over the age of 18.)
8. Non-swimmers must remain in water where they can stand and under the supervision of an adult. If venturing in water where they can NOT stand, they must be wearing a life vest and within arm’s reach of adult.
9. Babies MUST be in swimming diapers while in the pool – NO cloth or disposable diapers.
10. Admission can be refused to anyone with skin abrasions, colds, coughs, inflamed eye infections or certain type of
11. Running, pushing, pulling, and rough play not conducive to safety are prohibited in the pool and pool
12. No pets allowed in pool
13. Food and beverages may be brought into the designated Ask life guards for clarity on where these areas are. No glass allowed in pool area. Dispose of all trash in designated receptacles. Please limit time at picnic tables so everyone can use as needed.
14. FOUL LANGUAGE WILL NOT BE TOLERATED!!! Personal music allowed with earbuds only.
15. Pool Chairs and picnic tables are first/come first/served. Please do not leave personal items at a space you are not using.
16. No smoking allowed on the property of Refreshing Mountain unless in your vehicle.
17. No chewing gum or hard candy allowed in the pool
18. Do not apply suntan lotion while in the water

Refrain from moving furniture around. Talk to Lifeguards if furniture needs to be rearranged and then put back in original location.