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What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.refreshingmountain.com
455 Camp Road
Stevens, PA 17578
USA
information@refreshingmountain.com
(717) 738-1490

Privacy Policy
Storm Repair Update

Refreshing Mountain Storm Repair Update

March 21 (9:20 AM):

Happy Spring! We sure are feeling it up here, with the warm temperatures and renewed life all around.

  • Activities Status:
    • As of Monday our Challenge Adventure Zipline passed all necessary inspections and tests and is officially back up and running! Thanks to Treetop Quest and our crew, these ziplines are back to their prime condition- just under 4 weeks after they were damaged.
    • We anticipate the Aerial Excursion Zipline to be available come March 31. Stay posted!

To check our Zipline Tour availability and make a reservation, click here!

March 16 (4:40 PM):

Despite the 17 inches of fresh powder, we are working on our ziplines and giant swing.

  • Activities Status: Today they were able to reset guide cables on our Giant Swing. We are performing the necessary inspections, tests, and expect to have this activity open by early next week.

March 10 (8:00 AM):

We received three inches of snow and expect another few inches in the upcoming week but that's not stopping our crew!

  • Activities Status: New poles arrived and our crews are hard at work setting anchors for the guidelines that stabilize the zipline poles on the closed courses. We are ahead of schedule!
  • Zipline Bookings: Speaking of schedules are open online and booking is live, click here!

March 7 (10:40 AM):

The rain has slowed and crews are hard at work.

  • Activities Status: Our zipline builder and inspector gave the go ahead to open our Flying V and High Ropes course! Schedules are open online and booking is live, click here!
  • Forest Recovery: The past week we have been trimming branches from downed trees and prepping them for loggers to come in and remove. At this point conservative estimates are 50-60 trees have been recovered and more to address as we get past the initial border of our forest lines.

March 6 (12:00 PM):

This past weekend we hosted 200+ people with our overnight retreats. The weather was cold, but we accomplished more work and are excited about the progress.

  • Facility status: Thanks to Meadow Valley Electric (MVE) Group our solar panels have been inspected and repaired and are up and running.
  • Activities status: Today we have an inspector from our zipline builder, Climbworks, here to inspect and evaluate our ziplines. We should have a projection of when our zipline tours will reopen in the next few days.

We expect more great news, stay posted!

March 1 (4:00 PM):

The rain impeded us from completing some of our outdoor projects today, but none the less much was accomplished.

  • Parking status: Cleared all parking areas of downed trees and limbs.
  • Activity status: We restored our sling shot and archery areas and ensured the nature center critters and farm animals will be ready this weekend. In addition the climbing tower and climbing wall will be fully operational as well!

Feb 28 (4:00PM):

  • Communication status: Minutes ago our communication lines were restored. Email and phone lines are now operational. We can now begin returning your calls!
  • Building status: All damaged roofs have been weatherproofed and are scheduled for permanent repair.
  • Activity status: We will have pedal carts and teambuilding in full operation this weekend, with more to come!

Our staff along with contractors have been working tirelessly campus wide to clear debris and begin repairs. We are extremely grateful for our neighbors who have given their time and energy. We are extremely thankful for how God continues to provide. We look forward to the days to come and our retreats this weekend!

Feb 27 (4:00 PM):

Around 3:30 on Saturday February 25th, a major wind storm hit Northern Lancaster County and significantly impacted Refreshing Mountain. We sustained damage to several buildings as well as our Ziplines / adventure activities. Nevertheless, we are so thankful to God that no one was hurt during the storm. Also, we are grateful that so many people in the community are helping with cleanup and repair. Our Retreat Center ( lodging, meals, Recreation) is still open and ready to host the many groups scheduled over the next few weeks. But our Ziplines and other adventure activities are temporarily closed as we inspect, assess, and repair. We hope to have everything back up and running within the next few weeks.

Click here to read our press release regarding the storm and repair efforts

Check out our Facebook feeds for regular updates.